Distribution area table for UPS home deliveries

Distribution areas – geographical distribution and delivery times

area	Examples of settlements	Delivery time	Days of division	Notes
1A – Center and Gush Dan	For example: Tel Aviv-Yafo, Rg, Givatayim, Bnei Brak, Petah Tikva, Rishon LeZion, Holon, Bat Yam, Or Yehuda, Yehud...	2–3 business days	Sun–Thu	Frequent distribution; high courier availability
1B – Sharon, Sheflela, Haifa/Karyot, Jerusalem	For example: Netanya, Herzliya, Kass, Raanana, Rehovot, Ness Ziona, Yavne, Haifa/Karyot, Jerusalem, Modiin, Rosh HaAyin, Beit Shemesh...	2–4 business days	Sun–Thu	Wide spread throughout the week
2C – North/South Central	For example: Afula, Nazareth, Karmiel, Tiberias, Hadera, Ashdod, Ashkelon, Beer Sheva, Nahariya, Acre...	3–5 business days	Sun–Thu	Fixed distribution routes; centralized collections may occur.
3 – Remote areas	For example: Golan Heights (Ketzrin), Upper Galilee (Safed/Rosh Pina), Metula; Mitzpe Ramon; Dead Sea; Arava; Eilat...	3–5 business days	Mon–Thu (part-time)	There may be designated distribution days.
5 – Special/Security Access	For example: Judea and Samaria (for example: Ariel, Ma'ale Adumim, Efrat), confrontation line settlements...	3–5 business days	Sun–Thu (by appointment)	There may be delays due to traffic restrictions/security coordination.

Clarifications

Delivery times are counted on business days (Sunday-Thursday). Holiday eves/holidays are not counted.
Remote or restricted access addresses may require additional coordination.
Deliveries of unusual volume/weight or with special requirements — cost/time may change.
If the courier did not meet you, a contact will be made to arrange a redelivery or a pickup point.
For the complete table of settlements, click here.

Is something delayed? We're here.

Customer Service: +972-52-5557715 · WhatsApp · Contact Form

It is recommended to include an order/tracking number and a current phone number.

UPS shipping nationwide — 2–5 business days | Delivery coordination support by phone/WhatsApp

Frequently Asked Questions

How do I know which region I belong to?

Type the name of the locality in the search field above and select from the suggestions. You will receive the area, type of service, delivery time and price per home.

I couldn't find my locality - what should I do?

Try another variation (without hyphens/amuses) or choose from the suggestions. If still not found — contact customer service for manual correction.

For the full table, click here.

What are the delivery times?

In most of the country: 2–5 business days depending on the region. Remote areas and/or areas with special access — part-time/by prior arrangement.

What happens if the courier arrived and I wasn't home?

You will be contacted to arrange another delivery. You can choose to deliver to a pickup point or coordinate another address.

How do you track a shipment?

Enter the tracking number in the "Shipment Tracking" module above and the official UPS link will open in a new window.

Who do you contact if it is delayed?

Contact customer service (phone/WhatsApp) at the bottom of the page. It is recommended to include your order/tracking number.